Recognition, motivation, gamification.
If you feel like your team is working well but superheroes are lacking …
Motivate Us aids your efforts in managing a constant recognition system that includes trivia, badges, and elements of competition that drives performance appraisal while agents have an encouraging environment.
Who we work and play with …
We work with call and contact center operations leaders who are looking for a tool for motivation, recognition and evaluation of the quality / performance knowledge cycle. Oh! And also with gamification. 🙂
What results can you expect
Promotes instant update of agent speech and training without taking them offline
Brings absenteeism rates below 7%
Decreases AHT by 10% and idle time by 35%
Increase the NPS by two points